Colombia Tech is the organizer behind Colombia Tech Week, AI Summit, and Colombia TechFest - events that bring together over 20,000 attendees and position Colombia as a regional technology hub.
Their ambition: become the biggest tech media company in Colombia, then expand across Latin America. Their revenue model combines B2B sponsorships (corporates, large startups, global companies) with B2C ticket sales.
Despite running high-profile events at massive scale, Colombia Tech had fundamental infrastructure gaps:
We deployed a Customer Data Platform (CDP) using PostHog to centralize all user events - registrations, purchases, web interactions - unifying attendees, sponsors, and leads into a single source of truth.
We connected PostHog to event websites (like the AI Summit), CRM, and email/marketing tools, then designed the full data architecture: when someone registers or purchases a ticket, their profile is created or updated in PostHog, which feeds the CRM, email marketing platforms, and reporting dashboards. Email response events (opens, clicks) flow back into PostHog for complete historical tracking.
We handled branding, structure, and key page design for the AI Summit (~2,000 attendees). Using no-code/low-code tools guided by custom design wireframes, we shipped a production-ready event site rapidly.
Ticketing integration included full purchase flows, registration, and conversion tracking connected to the CDP - giving the team visibility into every step of the purchase funnel for the first time.
We designed and implemented abandoned cart recovery flows with triggers from the ticketing platform and web events, including multi-step message sequences to recover incomplete purchases.
We also deployed launch and presale campaigns, plus a segmentation strategy that split audiences into sponsors, past attendees, and new leads - enabling targeted messaging and activation for each group.
While the engagement is ongoing, the transformation is already visible:
Scattered spreadsheets & email lists
Unified CDP with PostHog
Manual campaign execution
Automated abandoned cart & remarketing flows
Zero internal tech capability
Self-serve tools the team can operate independently
No conversion tracking
Full-funnel visibility from first visit to ticket purchase
Clear Data Architecture
From total data chaos to a structured, unified system that feeds every marketing and sales decision.
Smart Campaign Capabilities
Abandoned cart flows, event-triggered remarketing, and segmented campaigns - all automated.
Operational Independence
The team can now operate without an internal tech team using the self-serve tools we configured.
Ecosystem Access
Muno Labs positioned with stable presence at Colombia's key tech events and direct access to corporate decision-makers.